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Case Studies

Customer Service l Application Integration l Industry l Health Care

Boston EMS

Company Description
Boston EMS provides ambulance and emergency medical services in the City of Boston.

Business Application
Boston EMS maintains its own paging system for use with its emergency services. Boston EMS uses wireless messaging as a quick and efficient way to provide messaging services to its drivers and personnel.

InfoRad Solutions Used
InfoRad Enterprise
InfoRad Enterprise offers an easy to use user interface with industrial quality text messaging.

Key Factors in Choosing InfoRad

  • Whole Solution
  • Feature: Interoperability with Customer Owned paging system
  • Ability to integrate existing technology
  • On-going support

InfoRad Enterprise is a shared application with an easy to use interface. Savings in training time as well as InfoRad's ability to interface directly to a customer-owned paging system were both very important in terms of improved product functionality.

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