InfoRad Wireless Solutions

When a failure to communicate is not an option.®

Thank you for using InfoRad® Wireless Messaging Software!

Q: I have InfoRad Wireless Messaging Software and need help setting it up for use with my personal computer. What should I do?

A: Try one or more of the suggestions below

InfoRad Wireless installation on Windows® 10 / 7 / 8 / 8.1 / Vista (v10.3.8 and earlier)
Text Messaging to Cell Phones using InfoRad Messaging Gateway Services
Text Messaging to Cell Phones using Enterprise Messaging / Business Messaging services from major Cellular Carriers
Text Messaging to Cell Phones using SMTP Messaging Service
View a listing of Messaging Services and Receiver ID Formats
(Includes Setup support for Internet Text Messaging to Cell Phones and Pagers).
View a listing of Internet Service Providers e-mail (SMTP) settings
Modem Information. Recommendations, configuration help, & Modem manufacturer links.
SPF - Sender Policy Framework errors and information.
Verizon Wireless Enterprise Messaging Access Gateway (EMAG): Updated EMAG server addresses and email format information due to EMAG upgraded platform migration (7/23/15).
I am being prompted for "Dialing Properties" setup on program launch
InfoRad Setup Tips at Product Setup, Support and Troubleshooting web page.
Questions? Refer to InfoRad customer's Frequently Asked Questions.
Research error codes and solutions at Error Code List web page.
Review product User Manuals.
InfoRad network Enterprise Software and user permissions - UAC on Windows® 7 / Windows® Vista Clients with Windows Server prior to Server 2003.
Registered Users / AlphaCare Support Program information -
Call Technical Support by phone @ (216) 531-1369.
(8:30 AM to 5:30 PM Eastern Time, Monday through Friday, closed all major holidays)
Export / Import feature format and usage notes.
Loading data from external sources - see Import format and usage notes.
Migrating from other paging software? See our Database Conversion Programs
E-mail your question to InfoRad Technical Support at techsupport@inforad.com

Q: I am having trouble with purchasing from the InfoRad Web Store. What can I do?

A: Please contact InfoRad Sales Monday - Friday 8:30am - 5:30pm (ET)
@ 800.228.8998 or 216.531.1313 or email sales@inforad.com. We can arrange digital delivery if desired.