InfoRad products are compatible with the latest Windows Operating Systems - 32 & 64-bit:

Windows 7, Windows 8 / 8.1, Windows Vista, and Server 2008 / 2008 R2 / 2012. 

(Note: for customers running the Enterprise network products on servers prior to Server 2003: For a more detailed explanation of UAC on Windows and the effect on user permissions, as well as information for network settings for Enterprise Client application running on Windows with UAC active (typically applies in networks with older servers) please see: http://www.inforad.com/InfoRad_on_Vista.html

InfoRad Wireless security permissions for Windows systems running UAC

Due to UAC on the latest Windows Operating Systems the Program Files folder is more restricted than previous Windows versions (if UAC is active).

On Windows systems with UAC active, you may want to consider installing outside of Program Files folder for simpler installation. EX: During install change default installation path from C:\Program Files\InfoRad Wireless to C:\InfoRad Wireless

If you prefer to install under Program Files, then grant Full Control permissions for all Users to the InfoRad Wireless program folder to allow a single location for database updates and log files. (Without those permissions Windows will use UAC and each Users Virtual Store (“Compatibility Files”).)

NOTE: On 64-bit versions, the OS will actually install to c:\Program Files (x86)\... when the default install path is chosen.

 To Edit program folder permissions Go to the c:\Program Files\InfoRad Wireless folder. (or if 64-bit Windows 7 go to c:\Program Files (x86)\InfoRad Wireless)

Right click on the InfoRad Wireless folder. Select Security tab. Edit button. Select “Users” and then select ‘Full Control’ permissions. Accept. OK.

If you install the program for ALL USERS (typical), you will also have to grant all Users security permissions to the InfoRad registry tree: 

HKEY_LOCAL_MACHINE\SOFTWARE\InfoRad

– or if Windows 7 64-bit –

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\InfoRad)

To edit Registry permissions – Windows Start menu – In the Search box type: regedit.

Browse to the above registry tree – Right Click on InfoRad – select Permissions – select Users and then select ‘Full Control’ and save.

Also, set an Area Code in Windows Dialing Rules – (Phone & Modem options – Dialing Rules – set Area Code for “My Location”). Even if only using internet services, the area code is looked for on program startup.

If prompted for Dialing Setup (Area Code setup) on program load:

Click OK in the error dialog. 

In the Communications (Modem) screen, click on the ‘Dialing’ tab.

Click on the ‘Dialing Properties’ button. That will open Windows Dialing Rules. 

Enter your area code in Dialing Rules (for My Location). 

Save changes back to main screen. Now you can continue to the program.

Copyright © 2013 - 2020 InfoRad, Inc.
All Rights Reserved.
Makers of AlphaPage® Wireless Messaging Products since 1985.